Office Hours

Office Hours

Our office is open Monday through Friday from 9:00 AM to 5:00 PM. We are closed for the lunch hour from 12:30 – 1:30 PM. In addition, we are open on Saturday morning from 9:00 to 12:00 PM for urgent illnesses and emergencies. Our phone lines open at 8:30 AM, Monday through Saturday, for scheduling appointments.

If you need to cancel an appointment or if you are running late, please call to let us know as soon as possible. However, if you are more than 15 minutes late for your appointment, you will be asked to reschedule.

Telephone Advice

During office hours, one of our experienced registered nurses is available to answer questions by telephone. In addition, you may ask to speak with your doctor directly. If the doctor is in a room seeing a patient when you call, please leave a message and he or she will call you back that day when time is available.

After Hours

It is important for you to have 24-hour access to health care advice for urgent matters.

Please do not hesitate to call 911 if your child has a life-threatening injury or illness

Our office is open Saturday mornings for same-day sick visits.

If your child has an urgent medical need during non-office hours, you may call and speak with one of the nurses at (925) 930-6295. The nurse may direct you to schedule an appointment to be seen at the PERC evening and weekend clinic (located at 1479 Ygnacio Valley Rd, Walnut Creek).  They do not see patients on a walk-in basis.  The clinic is for urgent care only and is not to be used for routine care.  The PERC works closely with us to ensure that we are informed of any care you have received.

The pediatric advice nurse is on duty from 5 p.m. to 7 a.m. on weeknights and 24 hours on weekends. The nurse can advise you on symptom management and whether or not a visit to the clinic or an Emergency Room is advisable, but she cannot give phone prescriptions or refills. She always has a physician from our office available to discuss complex or difficult questions when necessary.

John Muir Pediatric Evening Referral Clinic

Patients are seen at the clinic by appointment only

Mon. – Fri. : 6 to 9:30 p.m.

Saturday, Sunday, & Holidays: 9:30 am to 9:00 pm

(925) 930-6295

1479 Ygnacio Valley Rd.; Walnut Creek